The dentist we have been working with shared his appointment logs with us and this is what we found based on "paper" records as a baseline for filling openings in their schedule. Using current methods of utilizing a patient standby list, moving patient appointments around, or contacting patients who were no shows:
October - 47 Cancellations, 76 Openings, 28 Total Slots Filled = 22.7%
Fulfillment Rate
November - 23 Cancellations, 62 Openings, 18 Total Slots Filled =
21.1% Fulfillment Rate
Our goal is to improve these numbers by at least 100% and get to a 50% fullfilment rate. Our schedule over the next few months:
February - Test our hypothesis utilizing manual methods. Hit our targets and begin developing a specification for our solution (V1.0)
March - Release V1.0 and test our results with our additional five dental partners and expand our testing to include the personal care industry. Determine business model, go-to-market strategy, and customer acquisition costs. CAC will be our biggest hurdle.
April - December - Scale? At least 100 paying customers. Buy Google.
October - 47 Cancellations, 76 Openings, 28 Total Slots Filled = 22.7%
Fulfillment Rate
November - 23 Cancellations, 62 Openings, 18 Total Slots Filled =
21.1% Fulfillment Rate
Our goal is to improve these numbers by at least 100% and get to a 50% fullfilment rate. Our schedule over the next few months:
February - Test our hypothesis utilizing manual methods. Hit our targets and begin developing a specification for our solution (V1.0)
March - Release V1.0 and test our results with our additional five dental partners and expand our testing to include the personal care industry. Determine business model, go-to-market strategy, and customer acquisition costs. CAC will be our biggest hurdle.
April - December - Scale? At least 100 paying customers. Buy Google.